TECHNICAL SUPPORT — 24-Hour Expert Assistance for your Maintenance Department.

AROUND-THE-CLOCK ASSISTANCE

When it comes to providing your maintenance staff with technical assistance, MCI PRO Support is second to none. Our technical support center in Louisville, Kentucky, is your direct connection to a knowledgeable staff of MCI technical support representatives and the extensive MCI PRO Support technical information database.

For diagnostic assistance, the MCI staff of professional service engineers is available to provide expert advice and assistance during regular business hours (8 a.m. to 6 p.m. EST). To reach MCI Technical Support, call 800-241-2947.

MCI OPERATION GUIDES TO RICON WHEELCHAIR LIFT

MCI now offers the MCI Wheelchair Lift Guide on DVD. To order your copy, contact your fleet support manager or customer service, or view these instructions directly online. There are two versions of the guide on Ricon wheelchair lifts; one for MCI® D-Series coaches and the other for MCI® E4500 and J4500 coaches. To learn more about MCI's wheelchair lifts on new coaches, call your sales representative. To inquire about retrofit services, call your nearest MCI service center.

MCI MULTIPLEX REFERENCE GUIDE

The MCI Multiplex Reference Guide makes it easier for your technicians to perform diagnostics for E4500 and J4500 electrical systems. Organized in a 3-ring binder format, the new guide features 58 laminated cut-out overlay template pages for electrical functions, along with required inputs and outputs. To order your copy, contact your MCI Fleet Support Manager, or call 800-323-1290 in the U.S.; 800-665-0155 in Canada.

A DATABASE OF TECHNICAL INFORMATION YOU WON'T FIND ANYWHERE ELSE

MCI maintains a comprehensive database of technical information about all of its motor coaches, including:

SERVICE BULLETINS
You can easily access MCI Service Bulletins at the MCI website and browse those posted within the past 90 days. Or, join our email list and receive notification every time a new service bulletin is released.

MAINTENANCE SCHEDULES
You can download preventative Maintenance Lists for MCI D Series, E and J coach models at the MCI website.

PUBLICATIONS
You can order publications by MCI and our suppliers at the MCI Online Parts Store. or call 800-323-1238.