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— Reliable Service from Professional Technicians.
When it comes to providing service for your motor coach fleet, we're in overdrive. We've been expanding our network of MCI service centers and Authorized MCI service providers to bring you the quality, reliable service you expect from MCI, when and where you need it. In fact, you'll find an MCI service presence in or near many of the largest metropolitan areas in the U.S. and Canada.
YOU'LL FIND MCI SERVICE CENTERS WHERE MOTOR COACHES GATHER
With locations in or near Chicago, Orlando, Nashville, Anaheim, Dallas, Philadelphia, and Montreal, MCI service center network locations meet the strategic needs of motor coach operators for equipment maintenance, repair, and service.
Each service center leverages specialized diagnostic tools to get your coaches back on the road fast. Key service center locations are equipped for collision repairs, paint, and body work. Our service centers are also approved for Detroit Diesel, Allison Transmission, ZF ASTronic Transmission, and HVAC systems warranty service. MCI also offers retrofits with OEM wheelchair lifts.
You'll appreciate our competitive pricing on labor and parts, as well as our 90-day limited repair warranties. And your drivers will appreciate our comfortable customer lounges and convenient service hours, with some locations open in the evening If necessary, we can make towing arrangements to get your coach into the nearest MCI service center or Authorized MCI Service Provider.
THE MCI REPAIR AND RECONDITIONING CENTER
The 44,000-square-foot MCI Repair and Reconditioning Center, conveniently located between Cleveland and Columbus, ohio, specializes in the repair of all makes and models of intercity coaches and transit buses. Our skilled technicians offer:
- Major collision repair and body work
- Coach painting in a state-of-the-art paint booth
- Complete mechanical repair services, including chassis, suspension, brakes, air conditioning, and steering
- Coach modifications and wheelchair lift installations
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- Insurance estimating and appraisal services
- Immediate access to replacement parts on-site and 24-hour delivery of parts from the MCI inventory at our Louisville, Kentucky, distribution facility
- Repair or replacement of body and structural components
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So, whether your coach is damaged or just showing its age, we can make it look as good as new. We can even arrange towing of your damaged coach to our facility from anywhere in the U.S. and Canada.
MCI COACHEXPRESSSM SERVICE
At MCI PRO Support, we understand that asset utilization and minimizing downtime are the keys to your profitability. And that's what MCI's CoachExpress service is all about. We're here to help you keep your seats filled and your wheels turning as many minutes of the day and days of the week as possible.
In fact, it's the MCI CoachExpress Service guarantee: All of our MCI service locations promise to begin work on your coach within one hour of your arrival and, for all repairs estimated to take four hours or less, we promise to complete your coach repairs the same day.
MCI CoachExpress maintenance services are designed with one thing in mind — keeping you ahead of the maintenance curve. Just drive in at your appointed time and you'll drive away when promised.
Services offered through COACHEXPRESS
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MCI Coach Maintenance Agreement— An MCI Coach Maintenance Agreement combines routine preventative maintenance and inspections with a generous discount on parts and labor plus priority treatment for any work done at MCI service centers.
Contact your local service center General Manager to create a coach maintenance agreement tailored to your individual organization.
- BrakeExpress — The MCI BrakeExpress program covers all MCI coach models. Call for an appointment in advance and we guarantee that your scheduled maintenance will be completed in 14 shop hours or less from the scheduled start time.
- LubeExpress — The MCI LubeExpress program gives you a guaranteed completion time when you bring your coach in for scheduled maintenance of engine oil and filter, coolant filters, fuel filters, antifreeze and Nalcool®, tire pressures, and chassis lubrication.
- A/CExpress —The MCI A/CExpress program gives you a guaranteed completion time and fixed price when you bring your coach in for routine air-conditioning service.
WE'RE THE SERVICE PROS
Nobody knows your MCI motor coach better than the skilled professionals at our U.S. and Canadian service centers and our MCI Repair and Reconditioning Center. All of our MCI technicians are trained in the latest maintenance and repair technologies and are committed to providing the ultimate in responsiveness to all your maintenance and repair needs. Because they have quick access to in-stock genuine OEM parts, the service centers can often provide same-day, world-class service for everything from routine maintenance to complex troubleshooting.
MCI Fleet Support Managers can help you coordinate all the services that are available to you as an MCI motor coach operator. They can provide answers to your questions and solutions to any problems, suggestions on parts inventory, and recommendations for maintenance and repair.
To reach your MCI Fleet Support Manager, click or call 866-MCICOACH (624-2622) today.
From routine maintenance and warranty to complex troubleshooting, you'll find all the help you need to keep your motor coach fleet runningsmoothly at any location in the nationwide network ofMCI service centers and Authorized MCI Service Providers.
MCI PRO SUPPORT SERVICE CENTER LOCATIONS
Blackwood, New Jersey
14 Harmon Drive
Blackwood, NJ 08012
800-262-1287
Dallas, Texas
9787 Clifford Drive
Dallas, TX 75220
800-248-4942
Des Plaines, Illinois
10 East Golf Road
Des Plaines, IL 60016
800-428-7626
Lebanon, Tennessee
215 Maddox Simpson Parkway
Lebanon, TN 37090
800-927-5041
Los Alamitos, California
10850 Portal Drive
Los Alamitos, CA 90720
800-777-4101 |
Montreal, Quebec
1400 Barre Street
Montreal, Quebec H3C 1N4
800-663-3328
Orlando, Florida
3718 LB McLeod Road
Orlando, FL 32805
800-390-0287
Loudonville, Ohio
520 North Spring Street
Loudonville, OH 44842
419-994-4141 BALTIMORE, MARYLAND
Johnson & Towers
500 Wilson Point Road
Baltimore, MD 21220
800-825-3437
410-687-0500 |
CONCORD, ONTARIO
Toromont Power Systems
3131 Highway 7 West
P.O. Box 5511
Concord, ON L4K 1B7
800-268-9506
PISCATAWAY, NEW JERSEY
Foley On-Highway
Engine Division
833 Centennial Avenue
Piscataway, NJ 08855
800-CAT 3406
732-885-8152 Service
VANCOUVER,
BRITISH COLUMBIA
Western Bus Parts
& Service, Ltd.
95 Philip Avenue
North Vancouver, BC V7P 2V5
604-980-4844
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